Refund policy

Refund policy

Last updated: July 24, 2026

We want you to feel confident about your purchase from Stavella. That is why every order is backed by our 30-day money-back guarantee.

30-day money-back guarantee

Don't like it? You get a full refund, any time within 30 days of delivery. To ask for your refund, email us at contact@stavella.com.

Lost or undelivered orders

If your order does not arrive, please contact us at contact@stavella.com. If it has been more than 30 days from the ship date, you can choose between a free replacement or a full refund.

Contact us

If you have any questions about our refund policy, email us at contact@stavella.com.

Stavella
contact@stavella.com